Terms and conditions of sale

Terms 2026/2027 — Visa UK programme — GAE (Government Authorised Exchange). This is a full English translation of our terms, provided for convenience. In the event of any discrepancy, the French version is the only binding text: Conditions générales de vente. You are required to read the following information carefully and to confirm that you have read, understood and accepted these terms by accepting them when paying the deposit.

Glossary / Definitions

• Candidate: a national approved by the local representative of BUNAC/JENZA as eligible for the GAE programme, who submits their personal and professional information with a view to possible acceptance onto the Visa UK GAE programme.
• Local Representative: an agency approved by BUNAC/JENZA, based in France, legally bound to BUNAC/JENZA by a signed contract and properly trained in the administration of exchange programmes.
• Host Company: a third party in the United Kingdom that hosts the participant and runs the internship programme under the terms of the “Employer Application & Agreement (EAA)” form, also referred to as the host entity.
• Placement: the host company’s offer, including the type of position, responsibilities, salary, location, accommodation and cultural exchange opportunities.
• Employer Application & Agreement (EAA): the form that the host company in the United Kingdom must complete and sign to confirm that it agrees to receive a participant under the GAE programme. This document includes information about the organisation, details of the position offered (title, duties, duration), and a formal commitment to comply with the conditions of the GAE programme and the sponsor’s requirements (BUNAC/JENZA), in particular regarding supervision, the quality of the professional experience, legal compliance and the participant’s safety.
• CoS / SRN: the SRN (Sponsor Reference Number) is the licence number assigned by the UK Home Office to an approved sponsor, such as BUNAC/JENZA, under the GAE programme. This number appears on the sponsorship letter given to the participant and must be entered in the online visa application. The CoS (Certificate of Sponsorship) certifies that the participant is sponsored by an authorised body.
• GAE: the GAE visa (Government Authorised Exchange) is a temporary British visa for foreign nationals wishing to undertake an internship, vocational training or a short assignment in the United Kingdom, for a non-profit cultural, educational or professional exchange purpose.
• UKVI: UK Visas and Immigration, the British authority responsible for processing and issuing visas.

Preamble

These terms and conditions of sale (the “Terms”) exclusively govern the contractual relationship between GROUPE PÉRIPLEA and its candidates, to the exclusion of any conditions stated on the websites of providers and sponsors, and in particular the terms and conditions of sale of the sponsor organisation:

BUNAC/JENZA: 5 Richbell Place, London, WC1N 3LA, United Kingdom

GROUPE PÉRIPLEA reserves the right to amend its Terms at any time. Where the Terms are amended, the applicable Terms are those in force on the date the candidate registers.

GROUPE PÉRIPLEA, founded in 2021 by Yves Perret, is a French company based in Venelles. The agency represents the British sponsor BUNAC/JENZA, which has the authority to issue the CoS/SRN required to obtain the GAE visa. GROUPE PÉRIPLEA helps students and recent graduates understand the conditions for obtaining the GAE visa and supports them in preparing their visa application files, thereby facilitating the process and improving communication between the candidate and the sponsor.

The candidate acknowledges having read the sponsor’s terms and conditions of sale, as described in the separate documents appended hereto. The candidate confirms having read, understood and accepted these conditions before entering into the contract with GROUPE PÉRIPLEA.

The candidate acknowledges having been provided, prior to registration and to the conclusion of the contract, in a legible and comprehensible manner, with these terms and conditions of sale and with all the information listed in Article L. 221-5 of the French Consumer Code.

Article 1: Purpose of the contract

The purpose of these Terms is to define the rights and obligations of the parties in connection with the online sale of the services offered by GROUPE PÉRIPLEA, in particular:

• putting the candidate in contact with the sponsor organisation BUNAC/JENZA;
• preparing the registration file with a view to obtaining a UK GAE (Government Authorised Exchange) visa.

Article 2: Acceptance of the Terms

Under the French Act of 13 March 2000 adapting the law of evidence to information technology and relating to electronic signatures, the contract may be concluded remotely and is admissible as evidence in the same way as a paper document, in accordance with Article 1366 of the French Civil Code.

The Terms are accepted when the deposit is paid on the visa-uk.fr website. By making this payment, the candidate expressly declares having read these Terms and Conditions of Sale in full, and having understood and accepted them without reservation.

These Terms are also accessible in the footer of the website, in accordance with Articles L. 111-1 and L. 221-5 of the French Consumer Code, which require the professional to communicate the essential information clearly and comprehensibly before the contract is concluded and before any payment.

Article 3: Eligibility and registration process

Candidates who have already found an internship in the United Kingdom may either complete the online eligibility test on the website https://www.visa-uk.fr, or contact the switchboard of GROUPE PÉRIPLEA’s international team directly. The online test provides an automated check of the programme’s basic eligibility criteria. Once the test is validated, a candidate record is created in our customer relationship management tool, enabling our team to follow up the file.

On the basis of this information, our team holds a personal telephone call with each candidate in order to:

• present the features of the programme;
• answer any questions;
• check the candidate’s eligibility in depth.

GROUPE PÉRIPLEA pre-selects candidates as part of its role as the official representative of the sponsor BUNAC/JENZA, in accordance with the criteria defined by the sponsor and with UKVI regulatory requirements. To be eligible for the GAE visa, the participant must meet the following conditions:

• be at least 18 years old at the time of departure;
• be currently enrolled in a higher-education institution (post-secondary) or have graduated less than 24 months ago;
• demonstrate a level of spoken English equivalent to B2 (upper intermediate);
• be hosted by a company that meets the programme’s eligibility criteria (supervised working conditions, professional support, appropriate remuneration). The internship must also meet the criteria specific to the position, the tasks assigned, working hours and working conditions, so as to guarantee a professional experience that complies with the requirements of the GAE programme.

The information provided by the candidate during this eligibility call is decisive for the rest of the process. No supporting documents are requested at this stage. The candidate certifies on their honour that their statements are true; these statements form the basis for the analysis of their file.

Where there is a discrepancy between the initial statements and the information revealed while the file is being prepared (for example: insufficient language level, invalid student status), making the candidate ineligible for the programme, GROUPE PÉRIPLEA informs the candidate in writing, stating the reason. The candidate then has seven (7) days to provide any additional evidence establishing their eligibility. In the absence of conclusive evidence within this period, GROUPE PÉRIPLEA may refuse the registration, and the deposit remains due in respect of the analysis work already carried out, except where the ineligibility results from a proven fault of GROUPE PÉRIPLEA, in which case the sums paid are refunded in full.

Article 4: Price of the service

4.1 Determination of the price

The candidate acknowledges having read the prices of the service provided by GROUPE PÉRIPLEA as the official representative in France of the British sponsor BUNAC/JENZA. Service prices are stated inclusive of all taxes.

As explained during the initial call, we offer personalised support in preparing the GAE visa application file, including checking the eligibility of the candidate and of the host company, coordinating with the sponsor, and handling all administrative steps to be completed before the visa is obtained.

It is important to note that the candidate is under no obligation to use a representative and may, if they wish, contact BUNAC/JENZA directly. As an official partner of BUNAC/JENZA, GROUPE PÉRIPLEA benefits from a preferential rate negotiated directly with the sponsor, based on a system of progressive pricing tiers depending on the volume of files submitted each year. This preferential rate makes it possible to add a commercial margin corresponding to the support service delivered in France.

This margin takes the form of a deposit paid by the candidate at the time of booking, which confirms their registration and allows processing of their file to begin.

In accordance with Articles L. 111-1 and L. 121-17 of the French Consumer Code, GROUPE PÉRIPLEA undertakes to provide clear, prior and transparent information on the essential features of the service, its price, and the candidate’s freedom to choose their provider. The candidate is therefore fully informed that they may, if they wish, contact the sponsor BUNAC/JENZA directly without going through a representative. In that case, they will benefit neither from the rate negotiated by our organisation nor from our dedicated support service.

4.2 Changes to and fixing of the price

4.2.1 Before payment of the deposit. The prices communicated to the candidate during the initial call and summarised by email are an estimate based on the information provided by the candidate and on the sponsor’s price list in force on that date. These prices may change until the deposit is paid, in particular if BUNAC/JENZA’s price list changes or if the candidate’s profile or project changes. The candidate will be informed before any payment.

4.2.2 Price fixed on the date of the deposit. Payment of the deposit definitively fixes the price of GROUPE PÉRIPLEA’s services at the amount in force on that date. This price may not be unilaterally changed by GROUPE PÉRIPLEA after that date.

4.2.3 Costs independent of GROUPE PÉRIPLEA that may change after payment of the deposit. The candidate is informed that, independently of the price fixed under 4.2.2, the total cost of the programme may nevertheless vary after payment of the deposit for reasons beyond the control of GROUPE PÉRIPLEA and its sponsor, in particular:

• the introduction or modification of fees, taxes or duties by the British authorities (Home Office, UKVI), including visa application fees and the Immigration Health Surcharge;
• exchange rate fluctuations (possible variation of up to around 4%). For candidates residing in France, the sponsorship fee is paid to BUNAC/JENZA in euros, which limits the impact of currency variations. For candidates residing outside France, sponsorship fees may be paid in pounds sterling (GBP), subject to the exchange rate in force at the time of payment;
• changes to the sponsor’s own prices for the portion paid directly to it.

These costs are independent of GROUPE PÉRIPLEA, are beyond its control, and are borne exclusively by the candidate, who accepts them knowingly.

4.3 Scope of the offer and costs not included

The price communicated by GROUPE PÉRIPLEA covers exclusively the sponsorship fees of the GAE programme, as invoiced by BUNAC/JENZA, and the support service offered by GROUPE PÉRIPLEA. This price covers in particular:

• assessing the eligibility of the candidate and of the host company;
• creating the file on the sponsor’s platform;
• following up the validation process by BUNAC/JENZA;
• issuing the Certificate of Sponsorship (CoS).

This amount does not under any circumstances include the visa application fees payable to UK Visas and Immigration (UKVI), nor the Immigration Health Surcharge, which remain the participant’s exclusive responsibility. These mandatory administrative fees are paid directly to the British government when the online visa application is submitted.

The candidate is fully informed of this distinction and acknowledges that the total cost of their participation in the programme will include both the sponsorship and the visa fees, the latter being set by the British authorities and liable to change at any time.

Article 5: Right of withdrawal

5.1 In accordance with Articles L. 221-18 et seq. of the French Consumer Code, the participant has a period of fourteen (14) calendar days from the validation of their registration (payment of the deposit) to exercise their right of withdrawal, without having to give reasons or bear any costs other than those provided for in Article L. 221-23.

However, under Article L. 221-28, 1° of the French Consumer Code, the right of withdrawal cannot be exercised for service contracts fully performed before the end of the withdrawal period where performance began with the consumer’s prior express request and express waiver of their right of withdrawal.

Under the GAE programme, services begin immediately after payment of the deposit, in particular with the creation of the candidate file, the start of the eligibility analysis, contact with the sponsor BUNAC/JENZA, access to individual support and the first administrative steps. The right of withdrawal can therefore only be validly excluded if the two following cumulative conditions are met before performance begins.

5.2 How the express request and the waiver are collected

When paying the deposit on the visa-uk.fr website, the candidate must express, by means of two separate, non-pre-ticked checkboxes, distinct from the general acceptance box for these Terms:

• their prior express request that performance of the service begin immediately, before the 14-day withdrawal period expires;
• their express waiver of their right of withdrawal, in the knowledge that this waiver deprives them of the possibility of a refund once performance has begun.

Each of these two boxes is accompanied by explicit wording recalling the substance and consequence of the commitment made, in accordance with the requirements of Article L. 221-28 of the French Consumer Code.

GROUPE PÉRIPLEA time-stamps and retains proof of these two consents (date, time, IP address and payment session identifier) for the entire period provided for in Article 9, and sends the candidate, immediately after validation, a confirmation email reproducing the exact content of the two statements ticked. This proof is made available to the candidate on request.

If these two separate consents are not validly collected before performance begins, the statutory 14-day withdrawal period remains applicable under the ordinary rules set out in Article 5.1.

Article 6: Performance of the contract

6.1 Obligations of the Provider

GROUPE PÉRIPLEA acts as the representative of the sponsor BUNAC/JENZA in France under the GAE visa programme. As such, GROUPE PÉRIPLEA supports candidates in preparing their GAE visa application file, providing advice and coordination with the sponsor.

GROUPE PÉRIPLEA undertakes to use all necessary means to inform participants, check their eligibility and guide them through the steps required by the sponsor. GROUPE PÉRIPLEA is bound by a best-efforts obligation and cannot guarantee acceptance of the file by the sponsor or the granting of the visa by UKVI.

GROUPE PÉRIPLEA has no access whatsoever to the company section of the file on the BUNAC/JENZA platform. Only the sponsor is authorised to examine the documents provided by the host company and to rule on the compliance of the position, the internship conditions and the content of the assignment. GROUPE PÉRIPLEA’s role is limited to the preliminary analysis of the information provided by the candidate and to forwarding the participant’s file to the sponsor.

GROUPE PÉRIPLEA cannot be held liable if the file is refused by BUNAC/JENZA or if the visa application is rejected by UKVI. Likewise, GROUPE PÉRIPLEA cannot be held liable for a refusal of sponsorship linked to incomplete, incorrect or non-compliant information or documents provided by the host company, whether intentionally or not, except in the event of a proven fault of GROUPE PÉRIPLEA.

6.1.1 Liability relating to the information provided. GROUPE PÉRIPLEA bases its analysis and acceptance of a file on the candidate’s statements about their personal situation and on the information provided about the host company during the introductory call intended to check eligibility. Consequently, GROUPE PÉRIPLEA disclaims all liability where the company proves ineligible, once the process has begun, because of inaccurate information or omissions by the company or the candidate.

GROUPE PÉRIPLEA cannot be held liable for additional costs or financial consequences resulting from a delay in the transmission of documents by the candidate or the host company, or from longer processing times attributable to the sponsor or the British authorities, as these matters are beyond its control, except in the event of a proven fault on its part, in accordance with Article 1231-1 of the French Civil Code.

6.2 Force majeure

Without limitation, GROUPE PÉRIPLEA cannot be held liable for failure to perform any of its commitments to the candidate if that failure results from a case of force majeure, including: natural disasters, acts of war or civil unrest, insurrection or revolt, strikes or other industrial action, criminal or terrorist activities or threats thereof, or any other cause beyond the control of GROUPE PÉRIPLEA.

In addition to the cases of force majeure generally recognised by the case law of the French courts, the following are expressly considered cases of force majeure: pandemics, epidemics, global health crises, government restrictions or bans, and any lockdown, quarantine or other public-health measure.

The candidate is informed that the laws, regulations and procedures relating to the processing of visa applications, in particular those issued by the British authorities (Home Office, UK Visas and Immigration), change regularly. These changes may include, without limitation, changes to eligibility criteria, longer processing times, temporary suspensions of certain visa types, changes to the sponsorship regime, or new documentary requirements.

Consequently, any modification, restriction, suspension, refusal or cancellation of a file resulting from these official decisions is entirely beyond the control of GROUPE PÉRIPLEA. By way of example, a sudden change in British immigration policy, a temporary closure of visa application centres, a change to the sponsor’s sponsorship licence, or a new government directive imposing additional criteria could lead to the refusal or delay of the candidate’s application.

If the visa application is cancelled, refused or delayed because of these circumstances beyond our control, GROUPE PÉRIPLEA cannot be held liable for these events.

6.3 Obligations of the Candidate

6.3.1. The candidate confirms that all the information provided in the registration file sent to GROUPE PÉRIPLEA is, to their knowledge, true and accurate. They acknowledge that any false statement or misleading information may lead to the rejection of their file or, if discovered later, to their immediate exclusion from the programme.

6.3.2. It is the candidate’s responsibility to check that they and their host company meet the eligibility criteria defined by the sponsor BUNAC/JENZA, available at https://bunac.org/intern-uk and summarised on www.visa-uk.fr. GROUPE PÉRIPLEA may provide advice for information purposes but cannot guarantee the eligibility of the host company, the final assessment being the exclusive responsibility of BUNAC/JENZA.

6.3.3. The candidate undertakes to provide all the documents required for the sponsorship file within the deadlines communicated by GROUPE PÉRIPLEA. Any delay or negligence in providing these documents may delay the issue of the sponsorship letter. It is strongly advised not to book travel tickets until the sponsorship letter and the GAE visa have been issued. GROUPE PÉRIPLEA cannot under any circumstances be held liable for travel modification or cancellation costs.

6.3.4. The candidate acknowledges having read the prices charged by the sponsor BUNAC/JENZA and by GROUPE PÉRIPLEA, including the sponsorship fees and the deposit corresponding to the service fees. This information is communicated before any commitment, in accordance with the provisions of the French Consumer Code.

6.3.5. The candidate understands that the issue of the sponsorship letter by BUNAC/JENZA does not guarantee that the GAE visa will be granted. The final decision rests exclusively with UK Visas and Immigration (UKVI), the British authority responsible for issuing the visa. Neither BUNAC/JENZA nor GROUPE PÉRIPLEA can influence this decision.

6.3.6. The candidate must provide GROUPE PÉRIPLEA with the contact details of a relative to be contacted in an emergency.

6.4 Liability of the participant

6.4.1. In accordance with Articles 1240 and 1241 of the French Civil Code, the participant is responsible for their actions throughout their stay in the United Kingdom, including damage caused to third parties through negligence, fault or inappropriate behaviour. They undertake to comply with all British laws and regulations in force, whether national or local.

6.4.2. The participant undertakes to comply with all the rules and conditions defined by the sponsor BUNAC/JENZA, as set out in the contractual documents, on the sponsor’s official website and in the orientation sessions. In the event of non-compliance with these rules, BUNAC/JENZA reserves the right to withdraw visa sponsorship, which will result in the immediate end of the programme and the obligation for the participant to leave the United Kingdom. GROUPE PÉRIPLEA cannot be held liable for the consequences of such a revocation.

Article 7: Cancellation conditions and reopening of a file

7.1. Any refund request must be sent to GROUPE PÉRIPLEA by post or email, together with the supporting documents relating to the visa procedure.

7.2. The deposit paid at registration is retained by GROUPE PÉRIPLEA from the time of payment and validation of the Terms, including where the candidate abandons the programme for any reason whatsoever (personal withdrawal, change of plans, unavailability), except in the event of a proven fault of GROUPE PÉRIPLEA giving rise to that abandonment.

7.3. Once the file has been sent to the sponsor, any refund of sums paid to BUNAC/JENZA depends exclusively on the sponsor’s general refund conditions, which we invite the candidate to read carefully. Visa application fees paid to UKVI are not refundable by GROUPE PÉRIPLEA.

7.4. In any event, external costs incurred by the participant (travel tickets, insurance, accommodation) are never refundable by GROUPE PÉRIPLEA, including in the event of a proven fault of GROUPE PÉRIPLEA, as these costs remain the sole responsibility of the participant, who assumes their choice and timing.

7.5. If the internship is cancelled, whether by the host company or by the candidate, the deposit paid remains due to GROUPE PÉRIPLEA. However, if the candidate wishes to pursue their project and finds a new opportunity, GROUPE PÉRIPLEA will reactivate their file using the initial deposit, within a maximum period of six months. Beyond this period, a new deposit will be required. A flat fee of €150 will be charged for reopening the file and designating a new host company.

Article 8: Recording of exchanges

In accordance with the legal provisions in force, in particular Article L. 222-3 of the French Consumer Code on proof of contracts concluded at a distance, GROUPE PÉRIPLEA informs the candidate that telephone calls may be recorded and that notes are taken during exchanges, while email exchanges are archived. These measures are intended to ensure rigorous and professional follow-up of the file and, where applicable, to constitute proof of the exchanges between the parties.

These recordings and correspondence are kept for evidential purposes and for the internal management of the file, for the period provided for in Article 9. In accordance with the GDPR, the candidate has a right of access, rectification and erasure over this data, which they may exercise with the data protection officer under the conditions set out in Article 10. GROUPE PÉRIPLEA may, where applicable, redact or conceal the personal data of third parties contained in these recordings before disclosure, in accordance with the exceptions provided for by the GDPR.

Article 9: Confidentiality and protection of personal data

As part of your registration and participation in the programme, GROUPE PÉRIPLEA collects and processes personal data about you, in particular identification information (surname, first name) and professional data. This data is collected exclusively for the purpose of managing your file, ensuring the smooth running of the programme, and transmitting to the British sponsor BUNAC/JENZA only the information strictly necessary to obtain the visa.

Candidate file data (customer record, documents provided, correspondence) is kept for 24 months from the end of the contractual relationship (closure of the file, visa refusal, or end of the programme), a period that allows us to monitor service quality, manage relations with the sponsor and prove the steps taken. At the end of this period, the data is deleted or anonymised, unless a longer legal retention obligation applies or the candidate expressly requests otherwise.

The candidate is informed that their data may be transferred to the sponsor BUNAC/JENZA, established in the United Kingdom. This transfer benefits from the adequacy decision adopted by the European Commission in respect of the United Kingdom, guaranteeing an adequate level of protection of personal data.

In accordance with the General Data Protection Regulation (GDPR), you have the right of access, rectification, erasure, restriction of processing and portability of your personal data. You may exercise these rights at any time by contacting our data protection officer at the address given in our privacy policy.

Article 10: Use of personal data

10.1. The participant has the rights of access, disclosure, rectification, updating and erasure of their personal data, in accordance with Articles 15 to 22 of the GDPR and French Act No. 78-17 of 6 January 1978 as amended. To exercise these rights, the participant may send an email to contact@visa-uk.fr, or a letter to the following address:

GROUPE PÉRIPLEA
Service Juridique
152 chemin de la petite Bastide
13770 VENELLES, France

10.2. In accordance with Article 9, the participant’s file data is kept for 24 months from the end of the contractual relationship. The participant may nevertheless request early deletion of their file at any time, under the conditions provided for by the applicable regulations, by sending a request to the address above.

10.3. The participant is informed that their personal data may be transferred to external providers or to the sponsor, only to the extent necessary for the management of their file and the presentation of their profile.

10.4. The participant may separately consent to their data being used for statistical, advertising or commercial purposes by GROUPE PÉRIPLEA. This consent, distinct from acceptance of these Terms, may be given or withdrawn at any time by contacting the addresses given above.

Article 11: Marketing and communication

The candidate may consent, by means of a separate checkbox, to GROUPE PÉRIPLEA congratulating them on or publishing the granting of their Certificate of Sponsorship or GAE visa on its professional networks, in particular LinkedIn. No sensitive personal data will be disclosed without the candidate’s explicit agreement.

The candidate may withdraw this consent at any time by contacting GROUPE PÉRIPLEA at contact@visa-uk.fr.

Article 12: Severability

The invalidity of any clause of these Terms and Conditions of Sale shall not result in the invalidity of the other clauses, which shall remain applicable.

Article 13: Dispute resolution

13.1. Any complaint must be sent to the offices of GROUPE PÉRIPLEA at the following address:

GROUPE PÉRIPLEA
Service Juridique
152 chemin de la petite Bastide
13770 VENELLES, France

13.2. In accordance with Articles L. 611-1 et seq. of the French Consumer Code, the consumer candidate has the right to use, free of charge, a consumer mediator with a view to the amicable resolution of any dispute with GROUPE PÉRIPLEA, after first attempting to resolve it by a written complaint sent to the address above. The contact details of the competent mediator are available on GROUPE PÉRIPLEA’s website.

13.3. The candidate may also use the European online dispute resolution platform at https://ec.europa.eu/consumers/odr.

13.4. Failing an amicable resolution, the dispute shall be governed by French law. The consumer candidate may bring the matter, at their choice, before one of the courts with territorial jurisdiction under the French Code of Civil Procedure, including the court of the place where they live. Legal costs shall be borne under the conditions determined by the judge, in accordance with the provisions of the French Code of Civil Procedure.